Shipping is NOT FREE. The total amount charge depends on weight and destination.
If you need a wheel shipped to Alaska, Hawaii, or Puerto Rico, please contact us. All shipments to these regions are FINAL SALE and refunds, or returns are not available.
If we have agreed to ship outside of these restrictions, the customer is responsible for all taxes, fees, etc.
We welcome local pick up at our Anaheim shop (M-F 8am-5pm PST). Instant message us for details.
We ship every business day via USPS, UPS or FedEx (At seller’s discretion), all orders shipped within one business day of purchase.
Please provide a valid contact number for shipping purposes.
We pack your new wheel using the best safety standards for travel if you suspect the shipping carrier is responsible for damages; please contact us ASAP so we may resolve the problem.
Please allow 3-7 days for delivery, depending on your location, most areas in the U.S. are within five days.
Due to high volumes, a signature not required on our shipments.
It is imperative to make sure you have a responsible party at your residence to receive the package on the expected ETA.
OEM Wheel Shop is not responsible for reimbursing packages that were lost or stolen due to negligence.
We cannot guarantee arrival times, but we try to be as accurate as possible when we provide you with your tracking number.
Once your purchase is complete, you will receive TWO important emails:
1. When your order ships from our facility
2. When your shipment has arrived.
Please pay close attention to arrival times and your provided contact email for any issues or updates.
Expedited shipping is available, and the buyer must contact us before the wheel purchase and shipment. (Estimated cost minimum $20 )
Shipping fees are not refundable unless determined by OEM Wheel Shop is responsible for shipping an incorrect or damaged wheel.
We allow order cancellations must happen PRIOR to wheel shipment. Please Note: Once the wheel has been scanned and is in route, a return request must begin on the buyer's end.
In the event you must return the wheel back to us, please pack it the same way with the same material it was shipped in to prevent damage.