Q: What is an OEM Wheel?
A: OEM stands or Original Equipment Manufactured, meaning it was produced directly from the name brand vehicle.
Q: How do I find the right size for my wheel?
A: You can locate the size for your wheel/rim by looking at the tire and searching for a series of numbers. The wheel/rim size will begin with "R" and have a double-digit number after it. THAT is your wheel or rim size. Contact us if you have trouble locating.
Q: I am unsure of my wheel finish, how can I tell?
A: You can always send us a photo via email sales@oemwheelshop and we can help you find the proper match.
Q: What is an Aftermarket & Replica wheel?
A: Aftermarket wheels are not manufactured specifically for the vehicle, instead they are designed to fit the vehicle to boost performance and appearance. Replica wheels are manufactured by a third party to look and drive exactly like an OEM wheel.
Q: Do you provide installation?
A: If you are local we do provide installation for an additional fee.
Q: Do you sell new & used wheels?
A: Yes, we carry a vast selection of new & used OEM wheels & rims.
Q: What is included in my purchase?
A: The single wheel or set of wheels you purchase ONLY. We do not include center caps, hubcaps, or TPMS sensors.
Q: Do you purchase wheels?
A: No, we sell OEM wheels and rims.
Q: Do you provide a warranty?
A: We do not offer any warranty BUT we do guarantee to provide accurate style, condition, and color on listing.
Q: Who are your service providers?
A: We Ship with FedEx, UPS, and USPS
Q: How soon will my wheel or rim ship?
A: All orders placed during regular business hour ship same-day.
Q: How much do I have to pay for shipping?
A: Shipping cost depends on the weight of item + destination.
Q: Do you provide expedited shipping?
A: Yes- Please contact your Salesperson for additional fee (714)408-7766.
Q: Do you provide will-call or in-store pick-up?
A: Yes, if you are local you can request will-call. Please contact us for more details (714)408-7766.
Q: What if my wheel does not fit?
A: We can send over a new wheel IF it has not been installed or altered in any way. We are not responsible for shipping cost if you made a mistake on size.
Q: What do I do if my wheel/rim arrives damaged?
A: Contact us right away firstname.lastname@example.org or (714)408-7766. We will get the case sorted out as efficiently as possible.
Q: I went past the return deadline, what do I do?
A: Once you pass the deadline we cannot return or exchange product.